One amazing thing that we have seen during this pandemic is how our community has come together to help each other. Many people who were homeless, or facing homelessness, have been able to secure or maintain housing as a direct result of the “come-togetherness” of our community. However, this does not mean all their problems have been solved. We must ensure that during times of crisis, such as the current pandemic, we support the wellbeing of the individuals we serve as best we can. One of the priorities should be avoiding the possibility of re-traumatization.
So how can we ensure that we are not causing more unnecessary trauma, while also not putting individuals who have previously experienced trauma in potentially triggering situations?
It comes down to the Four C’s of Support: Calm, Choice, Control and Connect.