Join our Team!

JOB DESCRIPTION

TITLE: Outreach Coordinator
IMMEDIATE SUPERVISOR: Executive Director
COMPENSATION: Based on Experience

GENERAL SUMMARY

Plans and organizes HOPE Calloway’s outreach and emergency assistance programming in coordination with the United Way of Murray-Calloway County. Provides assessment, monitoring, planning, and advocacy for the most appropriate services for clients and community members who seek assistance through the outreach program. Possesses a clear understanding of the service delivery system and the resources available for clients. Effectively maintains and manages assigned caseload contingent on needs, strengths, abilities, and preference of the clients served.

PRINCIPLE DUTIES AND RESPONSIBILITIES

• Conduct intake and crisis intervention to address immediate needs
• Assess clients’ strengths, needs, abilities and preferences to develop permanent housing and service goals
• Formulate and monitor a case-plan for each client
• Monitor clients’ progress and maintain timely and accurate documentation
• Enforce program rules and procedures to ensure compliance
• Provide referrals to available services and advocate for additional community resources
• Provide referrals so that clients’ medical, mental health, dental and nutritional needs are met
• Assist in finding and acquiring affordable housing for clients as appropriate
• Provide home-based services to ensure a successful transition back into the community
• Perform monthly case reviews to ensure that goals are being met, progress is documented, and follow-up is conducted in a timely manner
• Follow grant reporting guidelines to help secure program funding
• Maintain essential record keeping for case management

KNOWLEDGE, SKILL, AND ABILITIES REQUIRED

• Have knowledge of the functions of case management
• Basic knowledge of the resources in the community available for clients
• Ability to form partnerships in the community and seek out resources for clients
• Strong oral and written communications and interpersonal skills
• Strong organizational, time management, and data management skills
• Proven ability to work effectively both individually and as part of a team
• Ability to multi-task and problem solve under pressure
• Ability to provide positive service experiences to difficult populations

QUALIFICATIONS

• Bachelor Degree in Social Work, Psychology, or related field (Preferred)
• Driver’s License and Reliable Transportation

We are currently accepting applications for UNPAID intern positions for the fall semester of 2024. Priority is given to Murray State students, but all applications will be considered. Please fill out the application, attach your resume, and include your program information.

Thank you for your interest.